shipping & biosecurity

• dispatch schedule — orders are packed and dispatched exclusively on mondays and tuesdays via express post to guarantee zero weekend transit delays.

• thermal packaging — every specimen is wrapped in custom insulated thermal shielding during seasonal temperature shifts to protect delicate tropical foliage.

• quarantine states — we happily ship to wa, nt, and tas. all orders for these states are processed and sent directly via a professional concierge service to handle necessary treatment and certification.